Services for Online Learning Success

Online Learning Success

Academic Technology

Academic Technology Assistants are available in the library during open hours to help you with college technology such as Blackboard, email, printing, and more. The guide below may help you with Blackboard and Office365 email questions.

• Academic Technology Guide
• Six Tips for Online Course Success
• An Online Readiness Toolkit

Online Course Success Workshops

Spring & summer semesters: book a personalized 1-on-1 tutorial with an academic technology assistant. Appointments available in-person & virtual. 

Academic Technology in Your Classroom

Faculty Members: Academic Technology Specialists can meet with your class to help them use Blackboard, Office 365, and more. Contact Jacob Quiring in Haverhill or Rowan Blackwood in Lawrence.

Virtual Assistance

The library and computer labs offer research and technology help through chat, text (978-709-1955), and virtual appointments during our regular library hours. Chat and text are monitored during all open hours, and librarians or academic technology assistants usually answer within minutes. If we are closed, we will get back to you during our next open hours. Virtual appointments can be booked in advance according to your schedule and allow you to get more in-depth assistance through Zoom. Search our FAQs for answers to our most commonly asked questions.

Semester Kick-Off Success Events

Online Course Success Sessions:

Get one-on-one help from our NECC Academic Technology staff to help you become more comfortable taking an online course. Make an appointment in Navigate now!

Prep for Success Online Course

This online course will prepare students with the tools needed for online learning. The course will be offered within NECC’s Blackboard platform. It is facilitated by Sue Tashjian and several of our Student Ambassadors. This is great for all students new to online or hybrid learning.

This one-week online course will equip you with the skills and knowledge needed to thrive online. Hosted on NECC’s Blackboard platform, the course provides hands-on practice with the technologies and strategies used in online courses. Whether you’re new to online learning or need a refresher, the course facilitator and fellow students will support you in building your confidence and comfort with digital tools. By the end, you’ll be prepared to succeed in any online or blended NECC course.

Summer Session 2: Monday, June 24 – Sunday, June 30, 2024

Fall Session 1: Monday, August 19 – Sunday, August 25, 2024

Fall Session 2: Monday, August 26 – Sunday, September 1, 2024

Register Today!

Pre-registration is required: Prep for Success Online Registration Form

Orientation 2.0 Kickoff Sessions

Have you registered for classes and done online orientation but still have questions about what comes next?  Or feel unsure what to expect?

Summer Sessions:

Request a recording of the live Zoom: Sign Up Form

Fall Semester:

Wednesday, August 21st @ 2:30pm-5:50pm (Lawrence)

Thursday, August 22nd @ 1:30pm-4:30pm (Haverhill)

Wednesday, August 28th @ 2:30PM-5:30PM (Haverhill)

Thursday, August 29th @ 1:30pm-4:30pm (Lawrence)

Tuesday, September 3rd @ 6pm-7:30pm (Virtual/Zoom)

Other Assistance

Do you need help paying for internet access at home?

The Affordable Connectivity Program is an FCC benefit program that helps ensure that households can afford the broadband they need for work, school, healthcare and more. Check their page to see if you qualify for this important program.